Customer Service


We are committed to providing excellent customer service.

This area of our web site is dedicated to providing important information to our customers. We have also included helpful hints for saving money and preventing losses.

Donegal Express


  • Access your insurance policies online
  • Contact your Claim Representative
  • View claim information
  • View policy premium and transaction history
  • View your premium bill, current balance and payments received
  • Make a payment

Make a Payment

  • No registration required
  • Automatic Payment Plan
  • Quick Pay - One time payment from your bank account.
  • Credit Card -

Claims Service and Reporting

  • How to contact our 24-hour claim service
  • Online Claim Reporting Service
  • What to do in the event of a loss