Donegal Insurance Group

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Committed to Excellence

Customer Services

We encourage our customers to take advantage of the tools and resources we have provided.

Secure access to your personal web account

  • To access your existing account or to register a new account go to our login page.

Beyond security, we provide you with:

  • Competitive pricing
  • A broad offering of products
  • Prompt and professional customer service

My Account

  • Access your insurance policies online
  • Contact your Claim Representative
  • View claim information
  • View policy premium and transaction history
  • View your premium bill, current balance and payments received
  • Make a payment
  • Sign up for automatic payments

Online Payments

  • You can make a payment directly from our website.
  • No registration is required to make a credit card payment.
  • Use Quick Pay to make a one-time payment from your checking or savings account.

Automatic Payment Plans

  • Brochures and forms for an insured to authorize payment of insurance premiums either by automatic withdrawal from his/her checking or savings account (EFT), or via recurring credit or debit card (RCC) can be obtained on the Payment Methods page.

Claim Submission, Service & Reporting

Learning Center

  • A full library of information and tips including: